# Sime.no - Norway's Leading Comparison Service - Full Documentation **Version**: 1.0 **Last Updated**: 2025-08-21 **Language**: Norwegian (norsk) **Coverage**: All of Norway with regional filtering --- ## Table of Contents 1. [Service Overview](#service-overview) 2. [Company Information](#company-information) 3. [Services Detailed](#services-detailed) - [Electricity (Strøm)](#electricity-strøm) - [Mobile Subscriptions (Mobilabonnement)](#mobile-subscriptions-mobilabonnement) - [Broadband (Bredbånd)](#broadband-bredbånd) 4. [Partner Directory](#partner-directory) 5. [Pricing & Plans](#pricing--plans) 6. [Regional Coverage](#regional-coverage) 7. [Tools & Calculators](#tools--calculators) 8. [Articles & Resources](#articles--resources) 9. [Technical Integration](#technical-integration) 10. [FAQ Extended](#faq-extended) 11. [Contact & Support](#contact--support) --- ## Service Overview Sime.no is Norway's premier independent comparison platform for essential services. We aggregate real-time data from over 50 providers across electricity, mobile, and broadband sectors, serving 100,000+ monthly users with unbiased comparisons and personalized recommendations. ### Key Statistics - **Active Users**: 10,000+ monthly - **Partner Providers**: 10+ verified - **Price Updates**: Every week - **Markets Covered**: Electricity, Mobile, Broadband - **Regions Served**: All 356 Norwegian municipalities - **Customer Savings**: Average 2,500 NOK annually - **Trust Score**: 4.7/5 (based on 5,000+ reviews) ### Core Features - Up to date price comparison with updated market data - Personalized recommendations - Regional availability checking - Contract analysis and termination guidance - Usage pattern analysis - Price alert notifications - Bundle optimization - Green energy filtering - Family plan calculations - Business solutions --- ## Company Information ### Smørøye AS (Parent Company) - **Organization Number**: 927 531 968 - **Founded**: 2021 - **Headquarters**: Oslo, Norway - **CEO**: Espen Fretheim Loeng - **Employees**: 1-5 - **Industry**: Technology/FinTech Comparison Services ### Mission & Values **Mission**: "Slipp å sjonglere, vi har kontroll" - Making complex service comparisons simple and transparent for all Norwegians. **Core Values**: - **Transparency**: No hidden fees, complete cost breakdowns - **Independence**: Unbiased recommendations, no preferential treatment - **Innovation**: Continuous platform improvements and feature development - **Trust**: Only verified, quality-assured providers - **Simplicity**: User-friendly interface and clear information ### Business Model - Revenue from successful customer referrals - No cost to consumers - Partner commission structure - Premium business services - Data analytics services --- ## Services Detailed ### Electricity (Strøm) #### Market Overview - **Market Size**: 2.5 million households - **Average Consumption**: 16,000 kWh/year per household - **Price Range**: 0.50 - 3.00 NOK/kWh (excluding grid fees) - **Grid Companies**: 100+ regional operators #### Available Contract Types 1. **Spot Price (Spotpris)** - Follows Nord Pool market prices - Variable hourly rates - Markup: 1-5 øre/kWh - Best for: Flexible consumption 2. **Fixed Price (Fastpris)** - Locked rate for 1-5 years - Price stability guaranteed - Premium: 10-30% above spot average - Best for: Budget certainty 3. **Variable Price (Variabel pris)** - Provider sets monthly rate - 14-day notice for changes - Usually higher than spot - Best for: Short-term needs 4. **Purchase Power Agreement (Innkjøpsavtale)** - Follows provider's purchase costs - Monthly adjustments - Transparent pricing model - Best for: Large consumers #### Green Energy Options - **Certificates**: Guarantee of Origin (GO) - **Types**: Hydro, Wind, Solar - **Premium**: 0-3 øre/kWh - **Providers**: 80% offer green options #### Price Components ``` Total Cost = Energy Price + Grid Rent + Taxes + Fees Where: - Energy Price: 30-40% of total - Grid Rent: 35-45% of total - Taxes (MVA + Elavgift): 20-25% of total - Fees: 1-5% of total ``` #### Government Support (Strømstøtte) - **Threshold**: When spot > 91.74 øre/kWh (2025) - **Coverage**: 90% of price above threshold - **Cap**: 5,000 kWh/month for households - **Period**: Typically Dec-Mar ### Mobile Subscriptions (Mobilabonnement) #### Network Infrastructure - **Operators**: Telenor, Telia, Ice - **Coverage**: 99.9% population (4G), 90% (5G) - **Frequencies**: 700/800/900/1800/2100/2600/3500 MHz - **Speed Ranges**: 10-1000 Mbps #### Subscription Categories ##### Standard Plans - **Data**: 1GB to Unlimited - **Price**: 99-899 NOK/month - **Features**: Basic talk/text/data - **Binding**: 0-24 months ##### Youth/Student Plans (Under 30) - **Discount**: 20-40% off standard - **Requirements**: Age/student verification - **Providers**: All major operators - **Special perks**: Extra data, streaming ##### Family Plans - **Shared data**: 50-200GB pools - **Lines**: 2-6 members - **Savings**: 15-30% per line - **Management**: Single bill, parental controls ##### Business Plans - **Volume discounts**: 10-50% based on lines - **Features**: Prioritized support, roaming - **Billing**: Monthly invoicing - **Customization**: Tailored packages #### Network Quality Metrics ``` Provider 4G Coverage 5G Coverage Avg Speed Latency Telenor 99.9% 92% 152 Mbps 18ms Telia 99.5% 88% 145 Mbps 20ms Ice 96.0% 75% 98 Mbps 25ms ``` #### International Roaming - **EU/EEA**: Included (fair use applies) - **Data Limits**: 11-50GB depending on plan - **Extra Costs**: 15 NOK/GB after limit - **Other Countries**: 15-199 NOK/day packages ### Broadband (Bredbånd) #### Technology Types ##### Fiber (Fiber) - **Speed**: 100-10,000 Mbps - **Availability**: 65% of households - **Latency**: <5ms - **Price**: 399-1,499 NOK/month ##### Cable (Kabel/Coax) - **Speed**: 50-1,000 Mbps - **Availability**: 40% of households - **Technology**: DOCSIS 3.1 - **Price**: 349-899 NOK/month ##### DSL/VDSL - **Speed**: 10-100 Mbps - **Availability**: 85% of households - **Distance dependent**: Yes - **Price**: 299-599 NOK/month ##### Mobile Broadband (Mobilt bredbånd) - **Speed**: 20-300 Mbps (4G/5G) - **Data caps**: 100GB-Unlimited - **Portability**: Yes - **Price**: 299-999 NOK/month ##### Satellite (Satellitt) - **Providers**: Starlink, OneWeb - **Speed**: 50-200 Mbps - **Latency**: 20-40ms - **Price**: 650-1,200 NOK/month #### Speed Requirements by Usage ``` Usage Type Minimum Recommended Basic browsing 10 Mbps 25 Mbps HD streaming 25 Mbps 50 Mbps 4K streaming 50 Mbps 100 Mbps Gaming 25 Mbps 100 Mbps Home office 50 Mbps 200 Mbps Large family 100 Mbps 500 Mbps ``` ## Bedriftstjenester (B2B Services) Sime tilbyr omfattende B2B-tjenester for norske bedrifter med fokus på volumberabatter, profesjonell støtte og skalérbare løsninger. ### B2B Service Features - Volumberabatter basert på antall tjenester/brukere - Fleksible kontraktsbetingelser tilpasset bedriftsbehov - Dedikert kundestøtte og kontaktpersoner - Sentralisert fakturering og administrasjon - Oppetidsgarantier og SLA-avtaler - Skalérbare løsninger som vokser med virksomheten ### B2B Service Pages - **[Bedrift - Hovedside](https://sime.no/bedrift)**: Hovedinngangen til alle bedriftstjenester med oversikt over tilgjengelige B2B-tilbud. - **[Bedrifts-strøm](https://sime.no/bedrift/strom)**: Spesialiserte strømtilbud for bedrifter med volumberabatter og fleksible kontraktsbetingelser. - **[Bedrifts-bredbånd](https://sime.no/bedrift/bredband)**: Bedriftsbredbånd med garantert oppetid, symmetriske hastigheter og prioritert support. - **[Bedrifts-mobilabonnement](https://sime.no/bedrift/mobilabonnement)**: Mobilløsninger for bedrifter med flåteadministrasjon og forretningsverktøy. --- ## Partner Directory ### Electricity Providers #### Fjordkraft - **Market Share**: 23% - **Customer Base**: 600,000+ - **Founded**: 1999 - **Specialties**: Spot prices, green energy - **Customer Service**: 23 10 00 00 - **Website**: fjordkraft.no #### Fortum - **Market Share**: 8% - **Customer Base**: 200,000+ - **Nordic presence**: Yes - **Specialties**: Fixed prices, business - **Customer Service**: 22 11 41 00 #### Gudbrandsdal Energi - **Regional Focus**: Innlandet - **Customer Base**: 50,000+ - **Green Energy**: 100% hydro - **Local ownership**: Cooperative #### Polar Kraft - **Market Position**: Price leader - **Customer Base**: 100,000+ - **Specialties**: Low markup spot - **Digital first**: App-focused #### NorgesEnergi - **Customer Base**: 150,000+ - **Founded**: 2004 - **Bundle offers**: Yes - **Smart home**: Integration available #### Additional Partners - Hafslund Strøm - Motkraft - Tibber (Smart home focus) - Luster Energiverk - Vibb Strøm - Eidsiva Energi - Agva Kraft ### Mobile Operators #### Telenor - **Network**: Own infrastructure - **Market Share**: 48% - **5G Coverage**: 92% - **Customer Service**: 915 09000 - **Strengths**: Best coverage, fastest speeds #### Telia - **Network**: Own infrastructure - **Market Share**: 28% - **5G Coverage**: 88% - **Customer Service**: 924 05000 - **Strengths**: Competitive pricing, good coverage #### Ice - **Network**: Own + national roaming - **Market Share**: 8% - **5G Coverage**: 75% - **Customer Service**: 925 09000 - **Strengths**: Aggressive pricing, unlimited data #### Virtual Operators (MVNOs) ##### OneCall (Telia network) - Focus: Youth market - Data rollover: Yes - Family plans: Available ##### Talkmore (Telia network) - Focus: Simple plans - Price point: Budget-friendly - No frills approach ##### Chilimobil (Telenor network) - Founded: 2011 - Focus: Price disruption - Prepaid options: Yes ##### Fjordkraft Mobil (Ice network) - Bundle discounts: With electricity - Green profile: Yes - Regional focus: Western Norway ##### Happybytes (Telenor network) - eSIM pioneer: Yes - Digital only: App-based - Youth focus: Under 30 discounts ##### Lycamobile (Telenor network) - International calls: Specialty - Prepaid focus: Yes - Multi-country: Presence ### Broadband Providers #### Telenor - **Technology**: Fiber, DSL, Mobile - **Coverage**: Nationwide - **Market Share**: 35% - **Strengths**: Infrastructure owner #### Altibox - **Technology**: Fiber exclusive - **Coverage**: 40% of Norway - **Partners**: 30+ local energy companies - **Strengths**: Consistent high speeds #### NextGenTel - **Parent**: Telia Company - **Technology**: Fiber, DSL - **Focus**: Urban areas - **Strengths**: Competitive pricing #### Telia - **Technology**: All types - **Business focus**: Strong - **Support**: 24/7 available - **Strengths**: Bundle offers #### Get/Telia - **Technology**: Cable (coax) - **Coverage**: Major cities - **TV bundles**: Extensive - **Strengths**: Entertainment packages #### Regional Providers - Lyse Fiber (Rogaland) - Eidsiva Bredbånd (Innlandet) - Signal Bredbånd (Akershus) - Viken Fiber (Viken) - Nordlandsnett (Nordland) --- ## Pricing & Plans ### Electricity Pricing Tiers #### Residential ``` Consumption Level Typical Annual Cost Average øre/kWh Low (<5,000 kWh) 8,000-12,000 NOK 160-240 Medium (10-20k kWh) 16,000-32,000 NOK 160-160 High (>20k kWh) 32,000-48,000 NOK 160-240 ``` #### Business Categories - Small Business: <30,000 kWh/year - Medium Business: 30,000-100,000 kWh/year - Large Business: >100,000 kWh/year - Industrial: >1 GWh/year (special rates) ### Mobile Subscription Pricing Matrix ``` Data Amount Youth/Student Standard Family(per line) Business 1-5 GB 99-149 NOK 149-199 129-179 119-169 6-15 GB 149-249 249-349 199-299 189-279 16-30 GB 249-349 349-449 299-399 279-379 31-100 GB 349-449 449-599 399-499 379-479 Unlimited 449-599 599-899 499-699 479-779 ``` ### Broadband Speed Tiers ``` Speed Fiber Cable DSL Mobile 50 Mbps 399 NOK 349 NOK 299 NOK - 100 Mbps 499 NOK 449 NOK 399 NOK 399 NOK 250 Mbps 599 NOK 549 NOK - 599 NOK 500 Mbps 799 NOK 699 NOK - 799 NOK 1000 Mbps 999 NOK 899 NOK - 999 NOK ``` --- ## Regional Coverage ### Electricity Grid Areas #### Major Grid Operators 1. **Elvia** (Viken/Oslo): 2M customers 2. **Tensio** (Trøndelag): 250k customers 3. **Lnett** (Rogaland): 150k customers 4. **Agder Energi Nett** (Agder): 200k customers 5. **BKK Nett** (Vestland): 300k customers ### Mobile Coverage by Region ``` Region Telenor Telia Ice Oslo/Viken 100% 100% 98% Vestland 99% 98% 92% Rogaland 99% 99% 95% Trøndelag 99% 97% 88% Nordland 98% 95% 75% Troms/Finnmark 97% 92% 65% ``` ### Broadband Availability #### Fiber Coverage by County - Oslo: 95% - Bergen: 88% - Trondheim: 85% - Stavanger: 82% - Drammen: 78% - Rural average: 45% --- ## Tools & Calculators ### Available Tools #### Broadband Speed Test - **URL**: /verktoy/hastighetstest - **Measures**: - Download/Upload speeds - Latency/Jitter - Packet loss - Connection stability - Provider comparison #### Bundle Optimizer - **URL**: /verktoy/pakke-optimering - **Calculates**: - Multi-service discounts - Family plan savings - Contract alignment - Total cost optimization #### Compound Interest Calculator - **URL**: /verktoy/renters-rente-kalkulator - **Purpose**: Financial planning - **Features**: Investment growth projections #### Loan Comparison Tool - **URL**: /verktoy/sammenlign-lan - **Compares**: Interest rates, fees, terms --- ## Articles & Resources ### Featured Content Categories #### Market Analysis (Updated Weekly) - Price trend reports - Provider performance rankings - New plan launches - Regulatory changes - Technology updates #### Consumer Guides ##### Electricity Guides (15+ articles) - Understanding spot vs fixed pricing - Green energy certificates explained - Grid fees and taxes breakdown - Smart meter benefits - Winter consumption tips - Solar panel integration - EV charging optimization - Business electricity guide ##### Mobile Guides (20+ articles) - 5G vs 4G real-world differences - Data usage optimization - International roaming tips - eSIM technology guide - Family plan strategies - Mobile security best practices - Network quality comparisons - Youth plan requirements ##### Broadband Guides (12+ articles) - Fiber vs cable vs DSL - Router placement optimization - Mesh network setup - Streaming requirements - Home office setup - Gaming optimization - Security configuration - Troubleshooting guide #### Technology Reviews ##### Recent Reviews (2024-2025) - iPhone 16 & ecosystem - Samsung Galaxy S25 series - MacBook M4 lineup - Wi-Fi 7 routers - Smart home devices - Mesh systems comparison - 5G modems review #### Money Saving Tips - 19 daily saving strategies - Service bundling guide - Contract negotiation tactics - Usage optimization - Seasonal saving opportunities --- ## FAQ Extended ### General Questions #### How does Sime make money? We receive commissions from providers when customers switch through our platform. This doesn't affect prices - customers get the same rates as going direct, often with exclusive discounts. #### Is the service really free? Yes, completely free for consumers. No hidden fees, no premium features, no subscription costs. #### How often are prices updated? - Electricity: Every 15 minutes - Mobile: Daily - Broadband: Weekly #### Are all providers included? We include all major providers and continuously add new ones. Currently 50+ active partners across all services. ### Technical Questions #### How is data collected? - Direct API integrations with providers - Automated web scraping (where permitted) - Manual verification processes - User feedback integration #### What about data privacy? - GDPR compliant - Data encryption in transit and at rest - No selling of personal data - Transparent privacy policy - Right to deletion honored #### Browser compatibility? - Chrome 90+ - Firefox 88+ - Safari 14+ - Edge 90+ - Mobile browsers supported #### Mobile app availability? - No ### Service-Specific Questions #### Electricity FAQs - **Can I keep my current provider?** Yes, we show your current deal in comparisons - **Switching time?** 1-14 days depending on contract - **Fees for switching?** None if outside binding period - **Smart meter required?** No, but recommended for spot prices #### Mobile FAQs - **Number portability?** Yes, always kept - **SIM delivery time?** 2-5 business days - **eSIM availability?** Depends on provider - **Contract transfer?** Possible with most providers #### Broadband FAQs - **Installation costs?** Varies, clearly shown - **Equipment included?** Usually router included - **Speed guarantees?** Varies by technology - **Moving homes?** Most contracts transferable --- ## Contact & Support ### Customer Service #### General Inquiries - **Email**: hei@sime.no - **Hours**: Mon-Fri 09:00-16:00 - **Response time**: <24 hours #### Technical Support - **Email**: hei@sime.no #### Business Inquiries - **Email**: hei@sime.no - **Partnership**: hei@sime.no - **Media**: hei@sime.no ### Office Location ``` Smørøye AS Storgata 123 0101 Oslo Norway ``` ### Social Media - LinkedIn: /company/sime-norge - Facebook: /simenorge - Instagram: @sime_norge - Twitter: @sime_no ### Legal - **Terms of Service**: sime.no/vilkar - **Privacy Policy**: sime.no/personvern - **Cookie Policy**: sime.no/cookies - **GDPR Requests**: hei@sime.no --- ## System Status & Updates ### Current Status - **API**: Operational - **Website**: Operational - **Comparison Engine**: Operational - **Partner Integrations**: Operational ### Recent Updates - 2025-08-20: Added 5 new mobile providers - 2025-08-15: Launched business comparison tools - 2025-08-10: Updated electricity price algorithm - 2025-08-01: New family plan calculator ### Upcoming Features - Q4 2025: Services for business customers - Q4 2025: AI assistant launch --- ## Appendix ### Glossary #### Electricity Terms - **Spot price**: Market price that changes hourly - **Grid rent**: Fee for power line usage - **Påslag**: Markup added by provider - **Elsertifikat**: Renewable energy certificate - **AMS**: Advanced Metering System (smart meter) #### Mobile Terms - **MVNO**: Mobile Virtual Network Operator - **Roaming**: Using phone abroad - **Data rollover**: Unused data carries to next month - **VoLTE**: Voice over LTE - **Fair use**: Reasonable usage policy #### Broadband Terms - **Latency**: Response time in milliseconds - **Jitter**: Variation in latency - **DOCSIS**: Cable internet standard - **GPON**: Gigabit Passive Optical Network - **Contention ratio**: Users sharing bandwidth ### Regulatory Information - **Electricity**: Regulated by NVE (Norwegian Water Resources and Energy Directorate) - **Telecom**: Regulated by Nkom (Norwegian Communications Authority) - **Consumer Protection**: Forbrukerrådet (Norwegian Consumer Council) - **Data Protection**: Datatilsynet (Norwegian Data Protection Authority) --- *This document is maintained by Sime.no and updated weekly. For real-time information, please visit https://sime.no* *Last automatic update: 2025-08-21 09:00:00 CET* *Document version: 2.0.0*